Most electronic locks have an MRC (Management Reset Code) that when you enter that code it resets the combination to the factory default code, in most cases 1,2,3,4,5,6. Your computer, laptop or phone has the same feature. That information is stored by the safe serial number.
For mechanical locks, they store the combination that it left the factory with by the serial number.
For electronic locks you would need to change out the lock to change the MRC once it is programed into it in most cases. For mechanical locks you just need to simply change the combination is was on when you got it. In either case you will no longer get support for lost combination cases.
For mechanical locks, they store the combination that it left the factory with by the serial number.
For electronic locks you would need to change out the lock to change the MRC once it is programed into it in most cases. For mechanical locks you just need to simply change the combination is was on when you got it. In either case you will no longer get support for lost combination cases.