Target Sports

ATN Corp. took care of me

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  • pete repete

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    i know alot of people sneer at ATN thermal scopes...mine works fine...but you cant knock such good customer service as this...

    i called them and asked if i could buy a new piece to the scope mount. i had broken the QD bolt. (because i am an idiot) the guy said no problem, he would send me one right out. i offered to pay and made it clear the part had not failed on its own, i had broken it. he said no problem. so today i get not a replacement part but an entire new QD scope mount. they charge 99 dollars for these. and mine was totally gratis. that is great customer service.
     

    SAWMAN

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    About 8 years ago now,I got my first thermal from ATN.
    It performed perfectly (still does) but I had multiple questions about it's usage.
    Many calls to ATN later,they were still extremely patient with me and completely answered all my questions. ---- SAWMAN
     

    ls1_guru

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    I can say the same about A.R.M.S.

    Someone before me over tightened the A.R.M.S, Rear Sight on my LVOA-C Rifle which broke a part of it, they sent me the new part of it for free no questions asked.
     

    IronBeard

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    Good to know, and glad it worked out for you. I have no experience with these, but a less than computer literate co-worker does, and listening to him on the phone trying to install/update software made me think he either got the best CS rep in the country by luck, or they are a good company. Sounds like they are one to keep on "the list."
     
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