i know alot of people sneer at ATN thermal scopes...mine works fine...but you cant knock such good customer service as this...
i called them and asked if i could buy a new piece to the scope mount. i had broken the QD bolt. (because i am an idiot) the guy said no problem, he would send me one right out. i offered to pay and made it clear the part had not failed on its own, i had broken it. he said no problem. so today i get not a replacement part but an entire new QD scope mount. they charge 99 dollars for these. and mine was totally gratis. that is great customer service.
i called them and asked if i could buy a new piece to the scope mount. i had broken the QD bolt. (because i am an idiot) the guy said no problem, he would send me one right out. i offered to pay and made it clear the part had not failed on its own, i had broken it. he said no problem. so today i get not a replacement part but an entire new QD scope mount. they charge 99 dollars for these. and mine was totally gratis. that is great customer service.